At Holsters Shop (“we”, “us”, or “our”), we recognize that our customers – law enforcement officers, security professionals, and first responders – demand not only the highest quality tactical gear but also uncompromising data security. This Privacy Policy outlines how we collect, use, protect, and disclose your personal information when you use our website holsterershop.com.

1. Information We Collect

We collect information necessary to process your orders and provide exceptional service to tactical professionals:

Personal Identification Information

  • Name, shipping/billing address, and contact details
  • Payment information (processed securely through our PCI-DSS compliant system)
  • Professional affiliation (when relevant for department purchases)
  • Government-issued identification for restricted items (where required by law)

Operational Data

  • Order history and purchase preferences
  • Equipment specifications for custom orders
  • Shipping documentation for international transactions

Technical Information

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on site

2. How We Use Your Information

We employ your data with the same precision as our tactical gear:

  • Order Processing: To fulfill purchases of uniforms, body armor, and tactical equipment with military-grade security
  • Customer Service: To assist with urgent deployment needs and department purchases
  • Security: To maintain PCI DSS Level 1 compliance and prevent fraud
  • Improvements: To enhance our product offerings for law enforcement professionals
  • Compliance: To meet legal requirements for tactical gear sales

3. Data Sharing & Disclosure

We handle your information with the discretion expected by tactical professionals:

  • Service Providers: Only with vetted partners essential for operations (payment processors, shipping carriers)
  • Legal Requirements: When mandated by law or to protect our operations
  • Business Transfers: In the event of merger or acquisition, with continued protection
  • Never sold to third-party marketers or data brokers

4. Data Storage & Security

We protect your data with the same rigor as our body armor meets NIJ standards:

  • 256-bit SSL encryption for all transactions
  • Tokenization replaces sensitive payment data
  • Regular security audits by independent cybersecurity firms
  • Data stored only as long as necessary for operational or legal requirements
  • Physical security measures at our San Antonio facility

5. Your Rights

As a valued tactical professional, you maintain control:

  • Access: Request details of personal data we hold
  • Correction: Update inaccurate information
  • Deletion: Request removal of non-essential data (subject to legal retention requirements)
  • Objection: Opt-out of certain processing activities
  • Restriction: Limit how we use your data
  • Portability: Receive your data in a structured format

To exercise these rights, contact [email protected] with verification of identity.

6. Cookies & Tracking Technologies

We use these operational tools with transparency:

  • Essential Cookies: Required for secure checkout and account functions
  • Performance Cookies: Help optimize site performance for tactical professionals
  • Analytics: Understand usage patterns to improve our service

You may adjust browser settings to manage cookies, though this may impact site functionality.

7. International Data Transfers

For our global customers (excluding restricted regions):

  • Data may be transferred to the U.S. with appropriate safeguards
  • Currency conversion may involve international payment processors
  • We provide customs documentation as required

8. Policy Updates

We will notify tactical professionals of significant changes through our website or direct communication for active customers.

9. Contact Us

For privacy concerns or to exercise your rights:

Holsters Shop
2882 Cinnamon Lane
San Antonio, TX 78209
United States
Email: [email protected]

Holsters Shop – Protecting Those Who Protect Others Since 2009