Term and Conditions

Welcome to Holsters Shop (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website holsterershop.com and all purchases made through our platform. By accessing our site or making a purchase, you agree to be bound by these terms.

1. Website Use and Intellectual Property

1.1 Authorized Use

Our website is intended for lawful use by individuals purchasing tactical gear for professional or personal use. You agree not to:

• Use our site for any illegal purpose
• Reproduce, duplicate, or resell our products without authorization
• Use any automated systems to extract data from our site

1.2 Intellectual Property

All content on this website, including product designs, logos, and text, is the property of Holsters Shop and protected by intellectual property laws. Unauthorized use is strictly prohibited.

2. Product Information

2.1 Product Descriptions

We strive for accuracy in all product descriptions, specifications, and pricing. However, we cannot guarantee that all descriptions are entirely error-free. If you receive a product that differs significantly from its description, please contact us immediately.

2.2 Restricted Items

Certain products have special restrictions:

• Body Armor: Subject to local laws and ballistic certification requirements
• Department Uniforms (CHP/CDCR): Available only to authorized personnel
• Batteries: Shipping restrictions may apply to certain locations

3. Orders and Payments

3.1 Order Acceptance

All orders are subject to product availability and our acceptance. We reserve the right to refuse any order for any reason, including suspected fraudulent activity.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have the legal right to use any payment method you provide.

3.3 Pricing and Taxes

All prices are in USD. International customers may be subject to additional customs fees or taxes, which are the customer’s responsibility.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

4.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95): Via DHL or FedEx (10-15 business days)
• Free Shipping: For orders over $50 via EMS (15-25 business days)

We do not ship to certain Asian countries and remote locations.

4.3 Delivery Issues

If your order is delayed or lost in transit, please contact us immediately. We will assist in tracking your package but cannot be held responsible for delays caused by carriers or customs.

5. Returns and Exchanges

5.1 Return Policy

To be eligible for return/exchange:

• Request must be made within 15 days of delivery
• Item must be unused with original tags and packaging
• Proof of purchase required

5.2 Non-Returnable Items

The following cannot be returned:

• Body Armor
• Batteries
• CHP/CDCR Uniforms
• Base Layers
• Any item with removed tags or signs of wear

5.3 Return Process

Contact [email protected] with your order details. US customers will receive a prepaid label; international customers are responsible for return shipping costs.

5.4 Refunds

Refunds are processed within 3-5 business days after we receive your return. Original shipping fees are non-refundable unless the return is due to our error.

6. User Responsibilities

6.1 Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login information.

6.2 Legal Compliance

You are responsible for complying with all local laws regarding the purchase and use of our products, particularly tactical gear and body armor.

6.3 Product Use

Our products are designed for professional use by trained individuals. You assume all risks associated with improper use of tactical equipment.

7. Limitation of Liability

Holsters Shop shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim shall not exceed the purchase price of the product in question.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our site after changes constitutes acceptance of the new terms.

9. Governing Law

These terms shall be governed by the laws of the State of Texas, USA. Any disputes shall be resolved in the courts of Bexar County.

10. Contact Information

For questions about these Terms:

Holsters Shop
2882 Cinnamon Lane
San Antonio, TX 78209
Email: [email protected]
Phone: +1 (210) 555-0198 (Mon-Fri 0800-1700 CST)